TLC Describes Barriers to Digital Inclusion

TLC members were invited to present to the Governor’s Task Force on Broadband on March 17 to share insights and recommendations on increasing broadband adoption.

See our summary along with Ann Treacy’s notes on the session overall.  This presentation will be a base for our team to work from to make policy recommendations to the National Digital Inclusion Alliance at the Net Summit in May.  Please contact us to get involved in policy work at the state or national level.


CTEP Showcases Technology Civic Engagement Projects

CE Image BlockEvery year  35 AmeriCorps members from the Saint Paul Neighborhood Network’s Community Technology Empowerment Project choose community action projects that make a contribution to bridging the digital divide. The 2015 event was held on Friday, July 31, from 9:30 a.m. to 11:30 a.m. at the Arlington Hills Community Center, where members shared their accomplishments and struggles in creating community change.

The Saint Paul Neighborhood Network’s AmeriCorps program, the Community Technology Empowerment Project (CTEP) bridges the “digital divide” for new Americans, low-income residents and persons with disabilities in the Twin Cities. AmeriCorps members help youth and adults use technology to access social, civic, educational and economic opportunities.

Below is a list of the projects and what they accomplished.  [Read more…]

Fix-It Tech: Sustainable device repairs for Minneapolis residents

Fix-It Tech volunteer

Fix-It Tech volunteer helping a participant with her laptop


If something is broken or not working well, the next step would naturally be to try and fix it.

Broken hairbrush? Buy a new one.

Leaky pipe under the sink? Call maintenance or a friend – otherwise, grab your toolbox!

Cracked dish? Glue, buy another, or, just use a different one.

But, what about for a computer that isn’t operating well? ‘Buy a new one’ is not a great option for most people. Even calling on ‘maintenance’ – AKA computer repair shops – can often get pricey. And, glue can only do so much…

Just to understand this new way of living now, we need people to help us with our technical difficulties. – Edmond, 2014 Fix-It Tech Participant

Results from Minneapolis’ 2014 Community Technology Survey showed that many city residents struggle with computer maintenance, whether it be installing software, troubleshooting problems, backing up files, etc.

Let’s face it. A computer is a pretty complicated piece of machinery.

Because of this, the Fix-It Tech Events were launched. [Read more…]